This week’s inspiration springs from Terry Smagh, who manages Asia Pacific for Infor. A leader who champions a culture of #Trust and #Respect.
Here’s his enlightening approach: ๐ผ๐ง๐๐ฃ๐ช๐ ๐๐ ๐๐ฅ๐๐ฃ๐ฅ๐ค ๐๐๐ฅ๐ ๐ฝ๐ฆ๐๐ ๐๐๐๐๐ค:
Terry starts by giving new team members two full tanks right from the start: ๐ง๐ฟ๐๐๐ ๐ฎ๐ป๐ฑ ๐ฅ๐ฒ๐๐ฝ๐ฒ๐ฐ๐. This jumpstarts a sense of belonging and psychological safety.
๐๐ฐ๐๐ถ๐ผ๐ป๐ ๐ฆ๐ฝ๐ฒ๐ฎ๐ธ ๐ฉ๐ผ๐น๐๐บ๐ฒ๐: Trust and respect are sustained through consistent actions. Terry evaluates team members based on:
โ ๐๐ป๐๐ฒ๐ด๐ฟ๐ถ๐๐: Do their actions match their words?
โ ๐๐ผ๐บ๐บ๐ถ๐๐บ๐ฒ๐ป๐: Do they keep promises and deliver results?
โ ๐ง๐ฎ๐น๐ฒ๐ป๐ ๐ ๐ฎ๐
๐ถ๐บ๐ถ๐๐ฎ๐๐ถ๐ผ๐ป: Do they consistently enhance and apply their skills to deliver maximum value to Infor’s clients and team?
โ ๐ฅ๐ฒ๐น๐ถ๐ฎ๐ฏ๐ถ๐น๐ถ๐๐: Can you consistently count on them to care and deliver excellence, or do they perform like Melbourne’s weather?
โ ๐ง๐ฒ๐ฎ๐บ ๐ฆ๐ฝ๐ถ๐ฟ๐ถ๐: Do they uplift and support colleagues, or are they more prone to detracting, gossiping, and backstabbing?
โ ๐ฅ๐ฒ๐๐ฝ๐ฒ๐ฐ๐๐ณ๐๐น ๐๐ฒ๐ต๐ฎ๐๐ถ๐ผ๐ฟ: Are they polite, considerate, and fair in interactions, or are they rude, inconsiderate, unprofessional, or dismissive towards colleagues?
โ ๐๐ฒ๐ฎ๐น๐๐ต๐ ๐๐ผ๐บ๐ฝ๐ฒ๐๐ถ๐๐ถ๐๐ฒ๐ป๐ฒ๐๐: Do they strive to improve themselves, inspired by others’ success (#envy), or are they driven by a desire to see others fail (destructive #jealousy)?
For Terry, trust and respect are initially given freely, but their maintenance hinges on consistent actions and attitudes.
I loved Terry’s final humble remark: “๐๐ฐ๐ฎ๐ฆ๐ต๐ช๐ฎ๐ฆ๐ด ๐ ๐ง๐ข๐ช๐ญ ๐ต๐ฐ ๐ง๐ช๐ญ๐ญ ๐ต๐ฉ๐ฆ๐ช๐ณ ๐ต๐ข๐ฏ๐ฌ. ๐โ๐ฎ ๐ฉ๐ถ๐ฎ๐ข๐ฏ. ๐๐ถ๐ต ๐ ๐ฃ๐ฐ๐ถ๐ฏ๐ค๐ฆ ๐ฃ๐ข๐ค๐ฌ ๐ข๐ฏ๐ฅ ๐ง๐ช๐น ๐ช๐ต. ๐๐ต’๐ด ๐ฎ๐บ ๐ซ๐ฐ๐ฃ ๐ข๐ฏ๐ฅ ๐ณ๐ฆ๐ด๐ฑ๐ฐ๐ฏ๐ด๐ช๐ฃ๐ช๐ญ๐ช๐ต๐บ ๐ต๐ฐ ๐ฌ๐ฆ๐ฆ๐ฑ ๐ต๐ฉ๐ฆ๐ช๐ณ ๐ต๐ณ๐ถ๐ด๐ต ๐ข๐ฏ๐ฅ ๐ณ๐ฆ๐ด๐ฑ๐ฆ๐ค๐ต ๐ต๐ข๐ฏ๐ฌ๐ด ๐ต๐ฐ๐ฑ๐ฑ๐ฆ๐ฅ ๐ฐ๐ง๐ง.”
๐๐ผ๐ป๐ฐ๐น๐๐๐ถ๐ผ๐ป: Terry’s approach to leadership serves as a powerful reminder that trust and respect are not just earned but also nurtured.
By starting everyone with a full tank and focusing on consistent, positive behaviors, we can create a work culture where everyone feels valued and motivated to contribute their best.
_________________________ . . . ___________________________
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