Blogs

Looking back, #Play14 Singapore was an event with community building, creating joy, and contributing to something bigger than ourselves.

Not everything that can be counted counts, and not everything that counts can be counted.” Moore’s journey beautifully illustrates this. The award is a well-deserved recognition of her craft, but what truly matters is the passion, effort, and resilience she brought to every performance.

Coach Davidesko’s leadership lesson applies far beyond the basketball court. Leaders in any field must balance ambition with empathy when managing people.

As CX and EX practitioners, we’re always seeking inspiration and fresh perspectives. Two weeks in Sri Lanka gave me more than family memories. It gave me a glimpse into a world where small gestures create delightful Customer Experiences (dCX). Almost every interaction felt intentional, as though the entire country had agreed to rewrite the rules of hospitality.

He practiced the “Blue Ocean Strategy” and created an unforgettable Customer experience (CX). Instead of doing more of the same, he blended creativity, kindness, and a touch of lime to create something unique. He did not just sell coconuts. He sold a new flavor, a ritual of preparing it, created joy, built connections, and cared for the world around him.